Archive for July, 2025

MyBU Guest Access Services Impacted: Student Systems Description of Impact Guest access to the MyBU Student Portal was not sending the correct link to retrieve the password. **This issue is now resolved….

Incident Discovery Time: 08:00am on 07/23/2025 Services Impacted: Description of Impact The vendor has identified a degradation affecting Ariba in SAP. You may experience issues accessing Guided Buying. Current Status The vendor has resolved this issue….

Incident Discovery Time: 10:41am on 07/18/2025 Time of Resolution: 10:55am on 07/18/2025 Services Impacted: Dropbox Description of Impact A number of Dropbox users report that they cannot sign into Dropbox via SSO Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a certificate…

Incident Discovery Time: 09:48am on 07/16/2025 Time of Resolution: 12:11pm on 07/16/2025 Services Impacted: Blackboard Description of Impact Feeds from Campus Solutions into Blackboard did not run last night – updates may not have transferred into Blackboard. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…

RESOLVED: VPN Login Issue – Authentication Timeout
Update: Verizon, our service provider, has extended the restoration time to 1:30 AM on July 12th.
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Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR…

RESOLVED: Email Service Disruption – Users Unable to Access Mailboxes…

Blackboard Kaltura Video Loading Issue…