Incident Discovery Time: 07:48pm on 04/23/2025 Time of Resolution: 05:18pm on 04/24/2025 Services Impacted: Assessment Systems

Description of Impact

Our course evaluation platform had been experiencing intermittent outages recently.

Incident Description and Resolution

IS&T teams have resolved the incident by performing an emergency maintenance in collaboration with the vendor today.

Additional Information

The evaluation platform is now up and running so students can continue submitting evaluations as normal. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:49pm on 04/23/2025 Services Impacted: Assessment Systems

Description of Impact

Course Evaluations are unavailable.

Current Status

To resolve this issue, the Blue Course Evaluations will be completely shut down while the Educational Technology Platform team makes an emergency upgrade to the system. This upgrade was scheduled for tonight, but at the request of the client, and with the approval of the Change Advisory Board it was deemed too important to wait. The service will be unavailable after 5pm today (4/23/25) until the update is complete. We estimate that to be less than 2 hours. Next Update: 07:00pm

Previous Update

strong>Incident Discovery Time: 07:49pm on 04/23/2025 Services Impacted: Assessment Systems

Description of Impact

Users are unable to access the Blue Course Evaluations system.

Incident Description and Resolution

IS&T teams are working with our vendor to remediate this issue. If you continue to have issues, please contact the IT Help Center.