Resolved: Active Directory Sync Issue Affecting Access to Some BU Services
Wednesday, July 31st, 2024
Active Directory Sync Issue Affecting Access to Some BU Services
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Resolved: Due to an Active Directory sync issue, signing into some BU services are currently unavailable.
Friday, July 26th, 2024
Cisco Finesse portal outage. IS&T is currently working with the vendor….
CrowdStrike update & security brief
Thursday, July 25th, 2024
Thanks to a huge effort by the IT Help Center and our local IT Partners, swift and significant progress has been made to rectify the effects of the outage at Boston University. However, as it typically happens with major global events, threat actors have jumped on the opportunity, leveraging the chaos. Dozens of domains referencing…
Windows Computers Blue Screening or Stuck at Recovery Due to CrowdStrike Update – Steps to Resolve Issue
Friday, July 19th, 2024
Windows computers are blue screening and when rebooted loop back to the bluescreen due to a CloudStrike file update.
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Resolved: Questrom website was offline
Saturday, July 13th, 2024
The web team is working with the vendor to resolve this issue….
Resolved: Power out at several locations on campus
Thursday, July 11th, 2024
Incident Discovery Time: 03:15pm on 07/11/2024 Incident Resolution Time: 4:30pm on 7/11/2024 Services Impacted: Infrastructure Description of Impact Several locations on campus lost power. Current Status Currently, it is known that BUA, the IT Help Center, 930/940 Comm Ave have all regained power.SAR also lost power earlier, but it has since returned. —-Previous—– Incident Discovery…