Incident Discovery Time: 02:00pm on 05/31/2024
Time of Resolution: 12:15am on 06/01/2024
Services Impacted: Integration Services

Description of Impact

SnapLogic integrations that have a component running on the on-premises Groundplex servers are failing due to a connectivity error reaching the SnapLogic control plane. This impacts several batch integrations.

Incident Description and Resolution

IS&T teams and the vendor have resolved the incident.

Additional Information

The cause of this incident has not been determined. The vendor will be investigating the cause.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:25pm on 05/31/2024

Services Impacted: Integration Services

Description of Impact

SnapLogic integrations that have a component running on the on-premises Groundplex servers are failing due to a connectivity error reaching the SnapLogic control plane. This impacts several batch integrations.

Current Status

IS&T teams have not yet identified the cause of the incident, but are continue to investigate with the vendor.

Next Update: 8:30am