Incident Discovery Time: 06:18am on 04/25/2023 Time of Resolution: 09:33am on 04/25/2023 Services Impacted: Learning Management Systems

Description of Impact

Some clients were not able to reach the Blackboard site.

Incident Description and Resolution

Blackboard announced that this issue is resolved.

Additional Information

Client may need to flush their DNS cache if they continue to have problems. These instructions could help: https://www.whatsmydns.net/flush-dns.html If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:18am on 04/25/2023 Services Impacted: Learning Management Systems

Description of Impact

Blackboard is intermittently unavailable due to a global DNS issue.

Current Status

Blackboard’s status page says the issue still persists for some clients: https://status.blackboard.com/