Resolved: Galaxy (UIS) is not available.

Friday, April 14th, 2023

Posted in General News, Incidents

Incident Discovery Time: 11:50am on 04/14/2023 Time of Resolution: 12:00pm on 04/14/2023 Services Impacted: GALAXY

Description of Impact

Galaxy (UIS) was not available. Service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a known issue with nca-prod service. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:50am on 04/14/2023 Services Impacted: GALAXY

Description of Impact

Galaxy (UIS) is not available.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 01:00pm