Incident Discovery Time: 11:11am on 04/14/2022 Time of Resolution: 12:42am on 04/14/2022 Services Impacted: Student Health Application (PnC)

Description of Impact

The shsmobile.bu.edu has been unstable today, being unreachable from around 11:11am for about 5 minutes and then going down again at 12:03.

Incident Description and Resolution

IS&T teams have resolved the incident by restarting the server.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

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