Incident Discovery Time: 08:20am on 07/23/2021
Time of Resolution: 12:51am on 07/23/2021
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Guided BUying through BUworks was unavailable. Clients attempting to access the procurement portal encountered an authentication error that prompted them to return to the Ariba login page.

Incident Description and Resolution

IS&T teams have resolved the incident by updating a required certificate to match an updated vendor certificate.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:20am on 07/23/2021

Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Guided BUying through BUWorks is currently unavailable. Clients attempting to access the procurement portal will encounter an authentication error that prompts them to return to the Ariba login page.

Current Status

The outage appears to be related to a certificate change. IS&T is working with the vendor now to investigate.

Additional Information

There is no current workaround for this issue.