Resolved: Clients were unable to log in to MyBU Portal
Tuesday, December 29th, 2020
BU Applicants who created accounts after 10pm EST on 12/28 were unable to log in to MyBU Applicant portal. Impacted clients received the error message: “The username you entered could not be identified”….
Resolved: OnBase Is Currently Unavailable
Wednesday, December 23rd, 2020
OnBase was unavailable. Full service has been restored….
Resolved: Enterprise Health is operating extremely slowly.
Tuesday, December 22nd, 2020
The Enterprise Health application that the collection sites use to check in employees was down. It was also unavailable for employees to check into to do their symptom attestations. Full service has been restored….
Resolved: IST-SQL12 is unavailable. This affects some SQL Service applications.
Tuesday, December 15th, 2020
IST-SQL12 is unavailable. This affects some SQL Service applications.
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Resolved: Google is reporting a service outage across all their products including Gmail and all Google Apps.
Monday, December 14th, 2020
Google is reporting a service outage across all their products including Gmail and all Google Apps.
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Resolved: Galaxy, The Links, and Students Systems were down.
Wednesday, December 9th, 2020
The cause of this incident was determined to be an network card on a server that stopped transmitting. Restarting it solved the problem….
Resolved: MyBUworks interface is currently returning an error and is unavailable.
Wednesday, December 2nd, 2020
MyBUworks interface is currently returning an error and is unavailable. You can access BUworks at https://ppo.buw.bu.edu/.
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