Resolved: A network switch is down at 25 Buick St.
Wednesday, August 26th, 2020
Incident Discovery Time: 06:00am on 08/26/2020
Time of Resolution: 09:09am on 08/26/2020
Services Impacted:
If you continue to have issues, please contact the IT Help Center.
Services Impacted: Network Services
Next Update: 09:20am
Time of Resolution: 09:09am on 08/26/2020
Services Impacted:
Description of Impact
Server was unresponsive at 25 Buick St.Incident Description and Resolution
IS&T teams have resolved the incident.Additional Information
The cause of this incident was determined to be a power issue, not network. Two UPS devices failed at the same time and brought down the Housing Fileshare. Replacing the UPS device solved the problem.If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 08:00am on 08/26/2020Services Impacted: Network Services
Description of Impact
A network switch is down at the 25 Buick St. server room.Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.Next Update: 09:20am