Resolved: Turnitin was returning an error

Tuesday, January 28th, 2020

Posted in Blackboard Learn, Educational Technology, General News, Incidents, Uncategorized

Incident Discovery Time: 9:00am on 01/28/2020 Incident Resolution Time: 10:59am on 01/28/2020 Services Impacted: Turnitin (Blackboard)

Description of Impact

Turnitin was returning Error 217 when someone attempted to access it in Blackboard.

Current Status

IS&T teams identified the cause of the incident and worked with the vendor to resolve the issue.
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Incident Discovery Time: 9:00am on 01/28/2020 Services Impacted: Turnitin (Blackboard)

Description of Impact

Turnitin returns Error 217 when someone attempts to access it in Blackboard.

Current Status

IS&T teams have identified the cause of the incident and are working with the vendor to resolve the issue. Next Update: Upon resolution