Resolved: OnBase is currently unavailable.

Thursday, November 29th, 2018

Posted in Incidents, Uncategorized

Incident Discovery Time: 11:50am on 11/29/2018 Time of Resolution: 12:07pm on 11/29/2018 Services Impacted: OnBase

Description of Impact

OnBase was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams and the vendor have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:50am on 11/29/2018 Services Impacted: OnBase

Description of Impact

OnBase is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are working with the vendor to restore service. Next Update: When service is restored.