Incident Discovery Time: 09:31am on 12/20/2017 Time of Resolution: 10:14am on 12/20/2017 Services Impacted: Other – see description

Description of Impact

The service hosting the MatLab software license was unavailable affecting clients and labs attempting to use the software as well as the Shared Computing Cluster (SCC). Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:31am on 12/20/2017 Services Impacted: Other – see description

Description of Impact

The server hosting the MatLab software license is unavailable affecting clients and labs attempting to use the software as well as the Shared Computing Cluster (SCC).

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:00am