RESOLVED: O365 Public Folders were not Accepting External E-mail

Incident Discovery Time: 12:47pm on 06/27/2017 Time of Resolution: 03:50pm on 06/27/2017 Services Impacted: E-mail – Exchange

Description of Impact

Office 365 mail enabled public folders were not accepting external e-mail. Only public folders were impacted. Mail delivery to regular mailboxes was working properly.

Incident Description and Resolution

IS&T teams worked with the vendor to resolve this incident. If you continue to have issues, please contact the IT Help Center.