Resolved: Documents within Blackboard Learn are not viewable within any web browser.

Saturday, April 15th, 2017

Posted in Blackboard Learn, General News, Incidents

Incident Discovery Time: 10:42am on 04/15/2017 Time of Resolution: 11:17am on 04/15/2017 Services Impacted: Blackboard Learn

Description of Impact

Documents within Blackboard Learn were not viewable within any web browser.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:42am on 04/15/2017 Services Impacted: Blackboard Learn

Description of Impact

Documents within Blackboard Learn are not viewable within any web browser.

The current workaround is to first download the document and then view.

Current Status

IS&T teams are working with the vendor to resolve the issue. Next Update: Upon resolution