Incident Discovery Time: 12:30pm on 07/05/2016 Time of Resolution: 12:45pm on 07/05/2016 Services Impacted: Web Applications

Description of Impact

Some BU Web sites were inaccessible. Clients may have received a “Service Temporarily Unavailable” error message.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a problem with a looping process on a back end server. If you continue to have issues, please contact the IT Help Center.