Incident Discovery Time: 01:55pm on 06/29/2016 Time of Resolution: 02:43pm on 06/29/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 services, both admin console and video playback were degraded. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:55pm on 06/29/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 services, both admin console and video playback are degraded.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 02:55pm