Incident Discovery Time: 04:00pm on 12/22/2015
Time of Resolution: 05:15pm on 12/22/2015
Services Impacted: Wired Network

Description of Impact

Some clients experienced slowness when loading websites that were outside of the bu.edu domain.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a cache issue on a DNS server.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:00pm on 12/22/2015

Services Impacted: Wired Network

Description of Impact

Some clients may experience slowness when loading websites that are outside of the bu.edu domain.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: Upon incident resolution.