Resolved: Wired Network unavailable at multiple locations on campus

Incident Discovery Time: 09:10am on 11/16/2015
Time of Resolution: 10:08am on 11/16/2015
Services Impacted: Wired Network

Description of Impact

The Wired Network was unavailable at multiple locations on campus, including 656 Beacon Street, 881 Commonwealth Ave, and 64 & 100 Cummington. Wireless was not affected.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a DHCP server that needed to be restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:10am on 11/16/2015

Services Impacted: Wired Network

Description of Impact

The Wired Network is unavailable at multiple locations on campus, including 656 Beacon Street and 64 & 100 Cummington. Wireless is not affected.

Current Status

IS&T teams are working to remediate the issue.

Next Update: 10:45am