Incident Discovery Time: 02:05pm on 04/01/2015
Time of Resolution: 02:39pm on 04/01/2015
Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:05pm on 04/01/2015

Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 is currently unavailable.

Current Status

IS&T teams are restarting the servers in order to bring the service back online.

Next Update: 03:05pm