Resolved: Wired networking is unavailable at 808 Commonwealth Ave

Incident Discovery Time: 07:30am on 02/12/2015
Time of Resolution: 01:25pm on 02/13/2015
Services Impacted: Wired Network

Description of Impact

Wired networking was unavailable at 808 Commonwealth Ave. As a result, some additional services used by MET and CFA were also unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be failed switch due to an unexpected power outage at 808 Commonwealth Ave.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:30pm on 02/12/2015

Services Impacted: Wired Network

Description of Impact

Wired networking is unavailable at 808 Commonwealth Ave. As a result, some additional services used by MET and CFA are also unavailable.

Current Status

IS&T teams have identified the cause of the incident and are working toward resolution.

Next Update: Upon incident resolution