Incident Discovery Time: 09:30am on 01/28/2015
Time of Resolution: 10:53am on 01/28/2015
Services Impacted: BUworks (SAP), Web Applications, WordPress Websites

Description of Impact

Various BU websites and web applications were unavailable or slow to load. BUworks was also unavailable to clients who weren’t already authenticated.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a failed network module.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:30am on 01/28/2015

Services Impacted: BUworks (SAP), Web Applications, WordPress Websites

Description of Impact

Various BU websites and web applications may be unavailable or slow to load. BUworks may also be unavailable to clients who aren’t already authenticated.

Current Status

IS&T teams have identified the cause of this incident and are working toward resolution.

Next Update: 11:00am

Previous Update

Incident Discovery Time: 9:30am on 01/28/2015

Services Impacted: WebLogin-authenticated services

Description of Impact

Clients may experience longer than usual log in times when accessing services that use WebLogin authentication.

Current Status

IS&T teams have identified the cause of the incident and are working toward resolution.

Next Update: 10:30am