Resolved: Networking and web sites unavailable

Incident Discovery Time: 04:30pm on 01/14/2015

Services Impacted: Echo360 – Classroom Recording Service, SharePoint, The Links, Web Applications, Wired Network, Wireless Network

Description of Impact

Due to power issues, a network distribution router was unavailable and network connectivity was not available across most of West Campus, including BUPD, WBUR, Agganis Arena, Facilities, Athletics, and other departments. As a result, BU websites were also unavailable.

Current Status

Power has been restored and network connectivity is coming back online. BU websites, The Links, and Echo360 are back online. SharePoint is still unavailable.

Next Update: 08:00pm

Previous Update

Incident Discovery Time: 04:30pm on 01/14/2015

Services Impacted: Web Applications, Wired Network, Wireless Network

Description of Impact

Due to power issues, a network distribution router was unavailable and network connectivity was not available across most of West Campus, including BUPD, WBUR, Agganis Arena, Facilities, Athletics, and other departments. As a result, BU websites were also unavailable.

Current Status

Power has been restored and network connectivity is coming back online. BU websites are still partially unavailable.

Next Update: 07:30pm

Previous Update