Incident Discovery Time: 10:15am on 12/03/2014
Time of Resolution: 02:15pm on 12/03/2014
Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 service was degraded or unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:15am on 12/03/2014

Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 service may be degraded or unavailable.

Current Status

IS&T teams have identified the cause of the incident and will be restarting the service at 1:45pm.

Next Update: 02:35pm