Resolved: Wireless Service degraded along Cummington Mall

Incident Discovery Time: 06:51am on 08/26/2014
Time of Resolution: 08:00am on 08/26/2014
Services Impacted: Wireless Network

Description of Impact

Locations along Cummington Mall experienced degraded wireless service.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an issue with planned maintenance.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:51am on 08/26/2014

Services Impacted: Wireless Network

Description of Impact

Locations along Cummington Mall may experience degraded wireless service.

Current Status

IS&T teams have identified the cause of the incident and are working toward the restoration of service.

Additional Information

Some clients along Cummington Mall may still have access to wireless in this area, though service may be degraded.

Next Update: 08:10am