Resolved: MyPrint and BU Maps are unavailable

Incident Discovery Time: 10:46am on 10/03/2013
Time of Resolution: 11:02am on 10/03/2013
Services Impacted: BU Maps, MyPrint

Description of Impact

MyPrint and BU Maps were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an overloaded server. An application was moved to an alternate server to increase capacity.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:46am on 10/03/2013

Services Impacted: BU Maps, MyPrint

Description of Impact

MyPrint and BU Maps are currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Additional services may be impacted and will be added to this post as they are identified.

Next Update: 11:48am