Resolved: MyPrint and BU Maps are unavailable
Thursday, October 3rd, 2013
Incident Discovery Time: 10:46am on 10/03/2013
Time of Resolution: 11:02am on 10/03/2013
Services Impacted: BU Maps, MyPrint
Description of Impact
MyPrint and BU Maps were unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be an overloaded server. An application was moved to an alternate server to increase capacity.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:46am on 10/03/2013
Services Impacted: BU Maps, MyPrint
Description of Impact
MyPrint and BU Maps are currently unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
Additional services may be impacted and will be added to this post as they are identified.
Next Update: 11:48am