Resolved – Service Impacting Incident: Web login slow to load

Incident Discovery Time: 06:35am on 08/29/2013
Time of Resolution: 07:53am on 08/29/2013
Services Impacted: WebLogin-authenticated services

Description of Impact

Web login was very slow to load, sometimes failing to load, denying access to online resources. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:35am on 08/29/2013

Services Impacted: WebLogin-authenticated services

Description of Impact

Web login very slow to load, sometimes failing to load, denying access to online resources.

Current Status

IS&T teams continue to investigate the issue.

Next Update: 08:35am

Previous Update

Incident Discovery Time: 06:35am on 08/29/2013

Services Impacted: WebLogin-authenticated services

Description of Impact

Web login very slow to load, sometimes failing to load, denying access to online resources.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 07:35am