Incident Discovery Time: 11:00pm on 06/25/2013
Time of Resolution: 12:12pm on 06/25/2013
Services Impacted: WebLogin-authenticated services

Description of Impact

Weblogin authenticated services were unavailable. These include but are not limited to Blackboard, BUworks (SAP), WordPress, BU Google Mail, MyPrint, ServiceNow, and The Links.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The affected server has been taken out of service.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Current Status

IS&T teams have identified the cause of the incident and are working toward a resolution.

Additional Information

If clients are already authenticated to a service, they will remain logged in.

Next Update: 1:00pm

Incident Discovery Time: 11:00am on 06/25/2013

Services Impacted: WebLogin-authenticated services

Description of Impact

Weblogin authenticated services are currently unavailable. These include but are not limited to Blackboard, BUworks (SAP), WordPress, BU Google Mail, MyPrint, ServiceNow, and The Links.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

If clients are already authenticated to a service, they will remain logged in.

Next Update: 12:00pm