Incident Discovery Time: 01:17pm on 04/23/2013
Incident Resolution Time: 02:41pm on 04/23/2013

Services Impacted: Other – see description

Description of Impact

FTP server connections were timing out, causing an inability to download and upload files to some servers. Some people did report experiencing slowness with BUWorks. These issues have been resolved.

Current Status

IS&T teams have resolved the issue.

Previous Updates

Incident Discovery Time: 01:17pm on 04/23/2013

Services Impacted: Other – see description

Description of Impact

FTP server timing out causing an inability to download and upload files to some servers. Some people may also experience slowness with BUWorks.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: This post will be updated when the issue has been resolved.