Incident Discovery Time: 08:45am on 04/10/2013
Time of Resolution: 09:36am on 04/10/2013
Services Impacted: E-mail – Exchange

Description of Impact

Access to Exchange email via Blackberry devices was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The Blackberry Enterprise Server service was restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:45am on 04/10/2013

Services Impacted: Blackberry E-mail

Description of Impact

Access to Exchange email via Blackberry devices is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:05am