Resolved: Service Impacting Incident: Service to certain services down due to authentication issues

Incident Discovery Time: 09:20am on 11/05/2012
Time of Resolution: 09:38am on 11/05/2012
Services Impacted: Shibboleth

Description of Impact

Access to some Boston University services were down due to authentication server issues.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:20am on 11/05/2012

Services Impacted: Shibboleth

Description of Impact

Access to some Boston University services are down due to authentication server issues.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:20am