Resolved: Service Impacting Incident: Access to some services down due to authentication servers

Resolved: Access to some Boston University services have been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.


Incident Discovery Time: 10:28am on 11/05/2012

Services Impacted: Shibboleth

Description of Impact

Access to some Boston University services are down due to authentication server issues.

Current Status

IS&T teams continue to investigate the source of the issue.

Next Update: 12:45 pm

Previous Update

Incident Discovery Time: 10:28am on 11/05/2012

Services Impacted: Shibboleth

Description of Impact

Access to some Boston University services are down due to authentication server issues.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:29am