Resolved – Service Impacting Incident: Blackboard Learn is down for online students
Thursday, November 1st, 2012
Incident Discovery Time: 12:37pm on 11/01/2012
Time of Resolution: 01:24pm on 11/01/2012
Services Impacted: Blackboard Learn
Description of Impact
Access to Blackboard Learn for online students (https://onlinecampus.bu.edu) has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 12:37pm on 11/01/2012
Services Impacted: Blackboard Learn
Description of Impact
The Blackboard Learn instance used by Distance Education online students is currently down.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 01:37pm