Resolved: Power outage at IT Help Center in Kenmore Square

Incident Discovery Time: 11:50am on 05/08/2012
Time of Resolution: 01:05pm on 05/08/2012
Services Impacted: Other – see description

Description of Impact

Power was lost at the IT Help Center location at 533 Commonwealth Ave.

Incident Description and Resolution

Power has been restored to the area.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:50am on 05/08/2012

Services Impacted: Other – see description

Description of Impact

Power has been lost at the IT Help Center location at 533 Commonwealth Ave. The IT Help Center at the Mugar Library is still open.

Current Status

Power has been restored, but our location has not yet reopened. Awaiting further details from Nstar and BU Facilities.

Next Update: 02:00pm

Previous Update

Incident Discovery Time: 11:50am on 05/08/2012

Services Impacted: Other – see description

Description of Impact

Power has been lost at the IT Help Center location at 533 Commonwealth Ave. The IT Help Center at the Mugar Library is still open.

Current Status

BU Facilities has estimated that power will be restored by 1PM.

Additional Information

The power outage is widespread, including Kenmore Square and parts of Back Bay.

Next Update: 01:00pm