Resolved: Service Impacting Incident: Blackboard Learn – Some tools are intermittently available

Incident Discovery Time: 07:35am on 05/03/2012
Incident Resolution Time: 09:00am on 05/04/2012

Services Impacted: Blackboard Learn

Description of Impact

Some tools within the Blackboard Learn system were intermittently available.

Current Status

IS&T teams have resolved the incident.

Previous Update

Incident Discovery Time: 07:35am on 05/03/2012

Services Impacted: Blackboard Learn

Description of Impact

Some tools within the Blackboard Learn system are intermittently available.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: When resolved.