Resolved: Service Impacting Incident: Blackboard Learn – Course List not displaying for some students and faculty

Incident Discovery Time: 04:45pm on 05/01/2012
Incident Resolution Time: 08:00pm on 05/01/2012
Services Impacted: Blackboard Learn

Description of Impact

The Course List may not have displayed within the Online Campus Dashboard tab of Blackboard Learn for some students and faculty.
If the Course List wasn’t visible, students and faculty could still access their courses by clicking the My Places link at the top of the browser window.

Current Status

IS&T teams have resolved the issue.

Previous Update


Incident Discovery Time: 04:45pm on 05/01/2012

Services Impacted: Blackboard Learn

Description of Impact

The Course List may not display within the Online Campus Dashboard tab of Blackboard Learn for some students and faculty.
If the Course List is not visible, students and faculty can still access their courses by clicking the My Places link at the top of the browser window.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.