Resolved: Service Impacting Incident: Blackboard Learn – Course List not displaying for some students and faculty
Tuesday, May 1st, 2012
Incident Discovery Time: 04:45pm on 05/01/2012
Incident Resolution Time: 08:00pm on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
The Course List may not have displayed within the Online Campus Dashboard tab of Blackboard Learn for some students and faculty.
If the Course List wasn’t visible, students and faculty could still access their courses by clicking the My Places link at the top of the browser window.
Current Status
IS&T teams have resolved the issue.
Previous Update
Incident Discovery Time: 04:45pm on 05/01/2012
Services Impacted: Blackboard Learn
Description of Impact
The Course List may not display within the Online Campus Dashboard tab of Blackboard Learn for some students and faculty.
If the Course List is not visible, students and faculty can still access their courses by clicking the My Places link at the top of the browser window.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.