Resolved: BUworks (SAP) shopping catalog is currently unavailable

Incident Discovery Time: 12:28pm on 03/29/2012
Time of Resolution: 03:52pm on 03/29/2012
Services Impacted: BUworks (SAP)

Description of Impact

The shopping catalog function in BUworks (SAP) was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Connection to a working database has been restored by IS&T teams.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:15pm on 03/29/2012

Services Impacted: BUworks (SAP)

Description of Impact

The shopping catalog function in BUworks (SAP) is currently unavailable.

Current Status

IS&T teams continue to implement a solution.

Next Update: 04:15pm

Previous Update

Incident Discovery Time: 02:15pm on 03/29/2012

Services Impacted: BUworks (SAP)

Description of Impact

The shopping catalog function in BUworks (SAP) is currently unavailable.

Current Status

IS&T teams are currently implementing a solution.

Additional Information

No other functionality in BUworks is affected.

Next Update: 03:15pm