Resolved – BUworks unavailable; Exchange webmail degraded
Wednesday, October 19th, 2011
Incident Discovery Time: 05:00am on 10/19/2011
Time of Resolution: 07:00am on 10/19/2011
Services Impacted: BUworks (SAP), Email – Exchange
Description of Impact
Access to BUworks was unavailable. Access to Exchange webmail was also degraded for some clients.
Incident Description and Resolution
IS&T teams have resolved the incident.
Previous Update
06:15am
IS&T teams continue to work toward resolution.
Next Update: 07:15am
Previous Update
Incident Discovery Time: 05:00am on 10/19/2011
Services Impacted: BUworks (SAP), Email – Exchange
Description of Impact
Access to BUworks is currently unavailable. Access to Exchange webmail is also degraded.
Current Status
IS&T teams have identified the cause of the incident and are working toward resolution.
Next Update: 06:15am