Incident Discovery Time: 07:55am on 07/02/2011
Time of Resolution: 08:55am on 07/02/2011

Services Impacted: Shibboleth, Other – see description

Description of Impact
Services that use Shibboleth authentication, such as BU Google Apps or ServiceNow, were unavailable.

Incident Description and Resolution
IS&T teams have resolved the incident and will continue to monitor normal operation.

***previous update***

Incident Discovery Time: 07:55am on 07/02/2011

Services Impacted: Shibboleth, Other – see description

Description of Impact
Services using Shibboleth authentication, such as BU Google Apps or ServiceNow, are currently unavailable.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information
We will post additional affected services here as they are identified.

Next Update: 09:20am