Incident Discovery Time: 05:50am on 05/03/2011
Time of Resolution: 07:05am on 05/03/2011

Services Impacted: Blackboard 8

Description of Impact
Blackboard 8 was unavailable past the expected change window due to maintenance for service enhancement.

Incident Description and Resolution
IS&T teams have completed maintenance, resolved the incident, and restored service.

*** previous update ***

Incident Discovery Time: 05:50am on 05/03/2011

Services Impacted: Blackboard 8

Description of Impact
Blackboard 8 is currently unavailable.

Current Status
IS&T teams are in the process of resolving the issue and expect service to be fully restored by 7:00 a.m.

Next Update: 07:00am