Incident Resolution Time:  11:11am 2/12/2011

Incident Discovery Time:  8:30am 2/12/2011

Services-impacted:  Some Web Login related services were unavailable

Description of Impact

Web Login related services were intermittently unavailable.  Additionally, the ability to update websites within www.bu.edu was disabled during this incident.

Resolution and additional Information
IS&T have restored both Web Login services as well as the ability to write to websites.  Clients may need to completely close their web browser and re-open it if they continue to have any issues authenticating.

*** previous update ***

Current Status:

IS&T staff are currently in the process of resolving the issues with Web Login.  If issues are experienced, closing the affected web browser and re-starting it should resolve the issue.

Estimated Time to Restoration:  11:15am

*** previous update ***

Current Status:

IS&T staff continue to investigate the issue with WebLogin.  The issues are intermittent, and if experienced, closing the affected web browser and re-starting it may resolve the issue.

Next Update:  11am

*** previous update ***

Incident Discovery Time:  8:30am 2/12/2011

Description of Impact

Some Web Login-related services are intermittently unavailable.  Additionally, the ability to update websites within bu.edu is currently not available;  website are in read-mode.

Current Status

IS&T staff are currently investigating the issue

Next Update:  10am