Resolved – Service-impacting Incident – WebLogin authenticated services

Incident Discovery Time: 11:10am on 02/09/2011
Time of Resolution: 11:45am on 02/09/2011

Services Impacted: WebLogin authenticated services

Description of Impact
All services utilizing WebLogin authentication were unavailable. These included: Blackboard 8, Blackboard Vista, The Links, ACS Horde Webmail, and WordPress

Incident Description and Resolution
WebLogin service has been fully restored.

Additional Information
Clients may need to completely close their web browser and re-open it if they continue to have issues authenticating.

*** previous update ***

Incident Discovery Time: 11:10am on 02/09/2011

Services Impacted: WebLogin authenticated services

Description of Impact
All services utilizing WebLogin authentication are currently unavailable. This includes but is not limited to: Blackboard 8, Blackboard Vista, The Links, ACS Horde Webmail, and WordPress

Current Status
Clients who are already authenticated to these services will remain authenticated. This only effects anyone who needs to log in to these services.

Next Update: 12:10pm