Resolution time: 8:25PM

Blackboard service was restored to normal operation.

*** previous updates ***

Start Time: 5:13 pm
Last Update: 6:45 pm
Services Impacted: Blackboard 8 services

Description of Impact: blackboard.bu.edu is unavailable

Current Status: IS&T is continuing to restore Blackboard services. Current projected time for service restoration is 9 PM.

Next Update: Once the incident is resolved, we will send out a final techstatus email message. Until then, further updates will be made available at https://www.bu.edu/tech/news/

*** previous updates ***

Start Time: 5:13 pm
Services Impacted: Blackboard 8 services

Description of Impact: blackboard.bu.edu is unavailable

Current Status: Technical team is working to resolve a database issue.

Next Update: 7:45 PM