Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm

Tuesday, December 11th, 2018

Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm…

Known Issues with BUworks in Procurement as of 12/11

Sunday, December 9th, 2018

Please be advised that the following are known issues within BUworks since system maintenance on 12/9/18.  We are working to correct these as soon as possible. Procurement:  Print Preview for Shopping Carts and Purchase Orders – unavailable in Firefox only (Chrome works) Procurement:   Dropdown menus in Chrome do not respond to clicking – Works…

Known issues with BUworks in IE (Internet Explorer) as of 12/9/18

Friday, December 7th, 2018

Please be advised that with the Support Pack Update occurring on 12/9/18, there are some known issues with Microsoft’s Internet Explorer (IE) as Microsoft continues to phase out that browser (Microsoft has been releasing only security patches for IE since 2016). We encourage users of BUworks services to use Chrome and Firefox browsers, which are…

RESOLVED: Turnitin Application in Blackboard was Unavailable

Friday, December 7th, 2018

RESOLVED: Turnitin Application in Blackboard was Unavailable…

Service Restored: Planned BUworks Outage – December 7th – 9th

Friday, November 30th, 2018

The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357). Thank you for your patience during the upgrade process. —— Previous Updates ——- Please be advised that BUworks services will have…

Resolved: OnBase is currently unavailable.

Thursday, November 29th, 2018

Resolved: OnBase is currently unavailable….

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link.

Wednesday, November 28th, 2018

Resolved: The BU Links are currently unavailable. This includes StudentLink, FacultyLink and Faculty/Staff Link….

Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus

Tuesday, November 20th, 2018

Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus…

Resolved: Some online BU resources like websites are intermittently unavailable

Tuesday, November 20th, 2018

Online BU resources (i.e. websites, web applications, BUworks (SAP)) were intermittently unavailable. The BUMC website (bumc.bu.edu) was completely unavailable throughout this incident. Full service has been restored….

Resolved: BUworks shopping cart approval issues

Monday, November 19th, 2018

There is currently an issue with the shopping carts approval work-list accessed within BUworks (SAP)….