Payments for graduate students’ tuition deposits and application fees can’t be accepted currently

Friday, May 7th, 2021

Graduate student payments for tuition down payments and/or application fees can’t be accepted currently….

Resolved: Zoom Cloud Recordings Intermittently Unavailable

Thursday, May 6th, 2021

Zoom Cloud Recordings were intermittently unavailable for playback….

Resolved: Zoom Live Stream Issues Reported

Wednesday, May 5th, 2021

Zoom was reporting issues with Live Stream meetings and webinars. Full service has been restored….

FCC Emergency Broadband Benefit Program

Wednesday, May 5th, 2021

We’re spreading the word about the FCC’s Emergency Broadband Benefit, a temporary program which provides a discount to help students and households struggling to afford internet service during the COVID-19 pandemic. If you’ve received a Federal Pell Grant during the current award year, or suffered a significant income loss since February 2020, you may qualify for…

Resolved: Microsoft Teams was having intermittent problems.

Tuesday, April 27th, 2021

Microsoft has resolved the incident….

Resolved: WordPress websites, including bu.edu/Healthway, were down.

Tuesday, April 27th, 2021

The cause of this incident was determined to be related to a change that was performed last night….

Resolved: Giving Day Portal Is Currently Unavailable

Wednesday, April 7th, 2021

The portal for Boston University’s Giving Day was temporarily unavailable. Full service has been restored….

Planned BUworks Outage: Sunday April 11, 2021

Wednesday, April 7th, 2021

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage beginning at 8:00 a.m. on Sunday, April 11, 2021 through 12:00 p.m. Sunday, April 11, 2021. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub…

Resolved: MATLAB is unable to connect to the license server.

Thursday, April 1st, 2021

IS&T teams have not yet identified the cause of the incident, but are investigating….

Resolved: Microsoft Teams is not sending communications.

Thursday, April 1st, 2021

IS&T teams have not yet identified the cause of the incident, but are investigating….