Safeconnect gaming and media device registration is currently unavailable.

Tuesday, August 25th, 2015

In order to enroll a new device that has failed to be automatically detected, please email the device type and mac address to buinfosec@bu.edu from your BU email account”.

Resolved: Quest AppPortal slow for existing connections. New connections are not affected

Friday, August 21st, 2015

Clients that were logged into the affected Quest AppPortal serverwere experiencing performance issues. New connections were not affected. Full service has been restored….

Exchange Email will be unavailable Sunday Aug. 23 from 12:01 – 8:00 a.m. EDT

Monday, August 17th, 2015

Due to unexpected issues that required rollback of the changes made to Exchange on August 9, IS&T will need to reperform the maintenance work this coming Sunday, August 23 from 12:01 a.m. to 8 a.m. EDT, in preparation for the move from Exchange to Office 365 later this fall. This outage does NOT affect BU…

Resolved: BUTV is unavailable

Thursday, August 13th, 2015

Incident Discovery Time: 04:00pm on 08/13/2015 Time of Resolution: 03:35am on 08/14/2015 Services Impacted: Other – see description Description of Impact BUTV was unavailable throughout the Charles River Campus. Incident Description and Resolution IS&T teams have resolved the incident with vendor assistance. Additional Information The cause of this incident is under investigation. If you continue…

Access issues with shared file space for a number of departments

Wednesday, August 12th, 2015

A number of academic and administrative departments are experiencing access issued with remotely hosted files….

Resolved: Intermittent access issues – Exchange email unavailable off-campus and via clients using IMAP

Sunday, August 9th, 2015

IS&T teams have completed the Exchange rollback from this morning. Full service to Exchange email (Outlook clients, web interface and mobile clients) has been restored….

COMPLETED: OnBase software platform to be upgraded to version 15 from August 6th through 9th.

Friday, August 7th, 2015

The OnBase server upgrade to version 15 has been completed.  OnBase should be available and functioning normally on Monday morning. You will not be able to use OnBase until the client(s) on your desktop have been upgraded.  You are welcome to try OnBase and if a version 15 client comes up you should be fine….

Exchange Email will be unavailable Sunday Aug. 9 from 12:01 – 8:00 a.m. EDT

Monday, August 3rd, 2015

In preparation for the move from Exchange to Office 365 later this fall, there will be a scheduled outage of the Exchange email service on Sunday morning, August 9th from 12:01 a.m. to 8 a.m. EDT. This outage does NOT affect BU Google Mail or bu.edu mail forwarded to another email service. Exchange email users…

2015 August Patch List

Saturday, August 1st, 2015

See below for security related patches released Between 08/01/15 and 08/31/15 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Adobe APSB15-19 Adobe AIR 18.0.0.199 for Windows APSB15-19 Adobe AIR 18.0.0.199 for Mac OS X APSB15-19 Adobe Flash Player 18.0.0.232 for Mac OS X…

Resolved: BUworks Central Portal may be unavailable or degraded

Friday, July 31st, 2015

IS&T teams have resolved the incident.