Resolved: Turnitin Service Disruption

Friday, February 15th, 2019

RESOLVED: Turnitin Service Disruption…

Planned Maintenance: MyBU Applicant Portal & Applicant Link will be unavailable on Wednesday, February 6th from 3:00 pm – 4:00 pm

Wednesday, February 6th, 2019

Please be advised that MyBU Applicant Portal and the Applicant Link will be unavailable Wednesday, February 6th, from 3:00pm to 4:00pm. …

Resolved: There are currently issues with WebAdMIT for BU’s applicant review processes.

Tuesday, February 5th, 2019

There were issues with WebAdMIT for BU’s applicant review processes. Full service has been restored….

Planned Maintenance: MyBU Applicant Portal & Applicant Link will be unavailable on Tuesday, February 5th from 12:00 pm – 5:00 pm

Tuesday, February 5th, 2019

Please be advised that MyBU Applicant Portal and the Applicant Link will be unavailable Tuesday, February 5th, from 12pm to 5pm. If you experience issues with access after 5:00 pm on February 5th please contact the IT Help Center…

RESOLVED: Guest Wireless Access Issues

Wednesday, January 30th, 2019

RESOLVED: Guest Wireless Access Issues…

RESOLVED: Issues Accessing UIS Mainframe

Wednesday, January 30th, 2019

RESOLVED: Issues Accessing UIS Mainframe…

RESOLVED: O365 Access Issues

Tuesday, January 29th, 2019

RESOLVED: O365 Access Issues…

IT Help Center Locations Closed Sunday, January 20th due to weather

Sunday, January 20th, 2019

Boston University’s IT Help Center location at the Mugar Memorial Library is closed on Sunday, Janurary 20th due to weather. It is expected that this location will resume normal operating hours on Monday, January 21st at 8:00 am. You can still receive support by sending an email to ithelp@bu.edu, using our support form or calling…

Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing.

Thursday, January 17th, 2019

Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing….

Resolved: Duo Two-Factor Authentication Latency Issues

Thursday, January 10th, 2019

There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored….