Print Services currently unavailable at Questrom School of Business

Tuesday, May 19th, 2015

Incident Discovery Time: 11:40am on 05/19/2015 Services Impacted: Other – see description Description of Impact Print Services at the Questrom School of Business are currently unavailable. Current Status Questrom ITS teams are actively working on the issue. Additional Information Next update will be when this issue has been resolved. Next Update: 01:00pm…

COMPLETED: Maintenance: The Shared Computing Cluster will be unavailable for approximately 48 hours starting on Sunday, May 17th at 12:00 pm

Thursday, May 14th, 2015

Schedule maintenance for the Massachusetts Green High-Performance Computing Center (MGHPCC) and the Shared Computing Cluster (SCC) was completed at approximately 12:40 am, Tuesday, May 19th. Full service has been restored. Updates on the status of the SCC can be found on the SCC System Status page. Previous Update The Massachusetts Green High-Performance Computing Center (MGHPCC)…

Resolved: Telephone Service is unavailable from Marsh Chapel to the BU Bridge

Wednesday, May 13th, 2015

The vendor has been contacted to address the issue…

Resolved: Internet access is unavailable at some campus locations

Wednesday, April 29th, 2015

Internet access, both wired and wireless was unavailable at some locations on campus….

Resolved: Exchange Public Folders – only available through Outlook Web Access

Thursday, April 23rd, 2015

IS&T teams have not yet identified the cause of the incident, but are investigating.

Resolved: Echo360 is currently unavailable

Wednesday, April 22nd, 2015

Client access has been restored….

Resolved: Some BU web sites may be temporarily unavailable

Friday, April 17th, 2015

Due to urgent maintenance, some web sites may be temporarily unavailable including SharePoint and MyFitRec….

Tax Fraud Advisory

Wednesday, April 15th, 2015

Tax fraud is a growing national problem. In 2014, tax fraud was 32.8% of identity theft complaints received by the FTC, the largest category of such complaints. A small number of members of the BU community have been notified by the IRS that a tax return has already been submitted for their SSN. This does…

Resolved – Echo360 is currently offline

Thursday, April 9th, 2015

Echo360 was unavailable. Full service has been restored….

Resolved: Web applications and web sites are currently unavailable

Tuesday, April 7th, 2015

Incident Discovery Time: 01:00pm on 04/07/2015 Time of Resolution: 01:45pm on 04/07/2015 Services Impacted: Other – see description Description of Impact Web sites, and Web applications services have been restored. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a hardware failure. If…