RESOLVED: Guest Wireless Unavailable

Tuesday, June 19th, 2018

RESOLVED: Guest Wireless Unavailable…

OnBase upgrade and migration to the cloud are complete

Sunday, June 10th, 2018

The OnBase upgrade and migration to the cloud have been successfully completed.  Please be sure you are using an OnBase version 17 client to access OnBase.  You will now login with your BU Shibboleth ID and password, and authenticate via Duo.  Do not use your old OnBase password for the Unity and Outlook clients as…

Scheduled Maintainance: OnBase in READ ONLY mode through the weekend

Friday, June 8th, 2018

The OnBase document management is currently in READ ONLY mode, and will be throughout the weekend. It is expected that once the upgrade is completed, full service will resume on Monday morning, June 11th. Please note that starting on Monday, users must have an upgraded Outlook client installed for Unity & Outlook, or have the…

Scheduled Maintenance: IS&T Data Archiving, Network File Storage & BU Web File Service – Sunday, June 10, 12AM – 11:59PM

Friday, June 8th, 2018

Due to scheduled maintenance, IS&T Data Archiving, Network File Storage and BU Web File Service read-only service will be unavailable on Sunday June 10 from 12:01AM until 11:59PM. Local snapshots on read/write site will be available for file recoveries. Clients should use the following read-write service names during this time: Read-Write Read-Only archive.bu.edu bumc-y.bu.edu ca2001.bu.edu…

Resolved: Clients on the Fenway Campus cannot access Office365

Wednesday, June 6th, 2018

Some clients on the Wheelock campus were unable to access Office365. Full service has been restored….

Scheduled Maintenance: OnBase – 5pm Thursday 6/7 until Monday morning 6/11

Wednesday, June 6th, 2018

The OnBase document management service will be upgraded to the latest software version and moved to a hosted cloud-based solution this weekend. In preparation for the upgrade and move, we are asking all OnBase users to sign off before 5 p.m. on Thursday, June 7th. The OnBase service will be in “read only” mode during…

Improvements in www.bu.edu Web Security

Monday, June 4th, 2018

On Thursday morning, June 7th, we will be adding another layer of security to the www.bu.edu  web sites by moving our “web gateway” to Amazon Web Services. Later in June, we’ll also be moving our BU Home Page to Amazon. These two moves ensure that if there is a catastrophic outage at campus, BU will…

Resolved: Guest wireless is currently unavailable on the 9th floor of the Photonics Center.

Thursday, May 31st, 2018

Resolved: Guest wireless is currently unavailable on the 9th floor of the Photonics Center.

Resolved: Concur travel service is currently unavailable

Tuesday, May 29th, 2018

Concur Travel Services (accessed through BUworks) was unavailable. Full service has been restored….

RESOLVED: BU Websites were unavailable

Thursday, May 24th, 2018

RESOLVED: BU Websites were unavailable…