Resolved: Cashier system is offline.

Tuesday, March 21st, 2017

Cashier system was offline….

RESOLVED: Network Issues at 37-39 Carlton Street

Tuesday, March 14th, 2017

RESOLVED: Network Issues at 37-39 Carlton Street…

RESOLVED: Wireless and Wired Network Unavailable at Several Locations

Sunday, March 5th, 2017

RESOLVED: Wireless and Wired Network Unavailable at Several Locations…

Resolved: Wireless and wired network on parts of the the Charles River Campus are experiencing intermittent outages.

Wednesday, March 1st, 2017

Wireless and wired network on parts of the the Charles River Campus are experiencing intermittent outages. Locations include Mugar Library and 60 Bay State Road….

Resolved: Multiple services, including Digication, Echo.org, and Blackboard are experiencing degraded service

Tuesday, February 28th, 2017

Echo.org, used for classroom recordings, was experiencing a degradation of service. Clients were no able to use the playback functionality nor schedule new recordings. All currently scheduled recordings were not affected. Some Blackboard functions were not available including Inline Grading and SafeAssign. Webadmit was also experiencing degraded service….

Resolved: MyPrint service is unavailable

Wednesday, February 22nd, 2017

Clients couldn’t release print jobs….

Resolved: Wireless and wired network unavailable at 90, 92, and 94 Bay State Road.

Sunday, February 19th, 2017

Wireless and wired network was unavailable at 90, 92, and 94 Bay State Road….

Resolved: Blackboard Learn external email function is currently unavailable

Thursday, February 16th, 2017

Blackboard Learn external email function was unavailable…

Resolved: Some videos unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu

Tuesday, February 14th, 2017

A number of videos were unavailable within Blackboard Learn, Questrom Tools and mymedia.bu.edu. Full service has been restored….

Resolve: Wired and Wireless availability intermittent at a few dorm locations

Sunday, February 12th, 2017

Due to the current snow and sleet weather conditions, students at the following locations may experience intermittent wired and wireless access issues; 1047 Comm Ave, 1053 Beacon St., 37-39 Carlton St, 25-27 Aberdeen St. and 455-457 Park Drive….