Resolved: University Cisco Phone System is down.

Sunday, May 24th, 2020

University Cisco Phone System is down.

Zoom screen sharing settings are reverted to Host only for all users.

Tuesday, May 19th, 2020

Zoom screen sharing settings are reverted to Host only for all users.

Resolved: Some clients were unable to log into Office 365 or access their BU email via smtp.

Saturday, May 16th, 2020

Resolved: Some clients were unable to log into Office 365 or access their BU email via smtp….

Resolved: Office 365 clients are receiving an error when trying to log into Outlook on the web.

Wednesday, May 13th, 2020

Office 365 clients are receiving an error when trying to log into Outlook on the web.

Resolved: Some clients were reporting issues with faculty link

Monday, May 11th, 2020

Some clients reported that they were not able to log on to Faculty or Student Link. Others reported issues with the summer term website….

Resolved: Qualtrics Email Distribution is experiencing an outage

Friday, May 8th, 2020

Qualtrics Email Distribution is experiencing an outage

Resolved: People are unable to view or update user presence in Microsoft Teams.

Tuesday, May 5th, 2020

People are unable to view or update user presence in Microsoft Teams….

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, May 5th, 2020

Blackboard Learn access is unavailable for some people. An error message is received after going through Boston University‚Äôs login screen….

Resolved: Catalogs in BUworks Procurement are currently unavailable.

Monday, May 4th, 2020

Catalogs in BUworks Procurement are currently unavailable.

Resolved: Echo360 Platform Experiencing Service Disruption

Tuesday, April 28th, 2020

The Echo360 Platform was experiencing a service disruption….