Resolved: All online services were temporarily unavailable

Sunday, November 19th, 2017

All online services (examples – web applications, BUworks, Email, Blackboard Learn, etc.) were offline. Full service has been restored.

Resolved: MyPrint Web Print Service Issues

Friday, November 17th, 2017

MyPrint Web Print Service Issues…

Resolved: A number of web-based applications were unavailable. Full service has been restored.

Thursday, November 16th, 2017

A number of web-based applications including search.bu.edu, BU Calendar, BU Maps, BU Directory, Registration Manager, Guest Account creations, Dining Services, Parking, etc. were unavailable. Full service has been restored….

RESOLVED: Problems Accessing Google Docs

Wednesday, November 15th, 2017

RESOLVED: Problems Accessing Google Docs…

RESOLVED: MyPrint Web Print Service Issues

Tuesday, November 14th, 2017

RESOLVED: MyPrint Web Print Service Issues…

Resolved: Users may experience issues using Outlook on the Web (OWA)

Wednesday, November 8th, 2017

Users may have experienced issues using Outlook on the Web (OWA) Users may have be unable to view, create, or reply to email messages from within Outlook in the web. Users may have encountered one or more of the following:
-Opening a new Reply message results in a blank page/pane
-Opening a new message results in a wheel while searching for a contact
-Contacts may not be displayed.
Outlook clients were not affected.

Full service has been restored…

Resolved: Wireless network is unavailable at locations on Bay State Road.

Friday, October 27th, 2017

Wireless network was unavailable at locations on Bay State Road.

Resolved: Access to Concur’s expense, invoice, mobile, and travel functionality is unavailable.

Wednesday, October 25th, 2017

Access to Concur’s expense, invoice, mobile, and travel functionality was unavailable. Full service has been restored….

Resolved: BU Guest wireless registration notifications not being sent out for new registrations.

Tuesday, October 17th, 2017

BU Guest wireless registration notifications weren’t being sent out for new registrations….

Resolved: Concur’s expense, imaging, invoice, mobile, request, and travel service is degraded.

Monday, October 9th, 2017

Clients were experiencing intermittent errors when logging in and if logged in, are experiencing errors when performing functions within the services. …