Incident Discovery Time: 08:30pm on 01/11/2017 Time of Resolution: 09:00pm on 01/13/2017 Services Impacted: Other – see description

Description of Impact

Skype for Business was experiencing a degradation of service. Users that dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) were unable to communicate with users that joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications did not have the problem.

Incident Description and Resolution

The vendor resolved the issue. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30pm on 01/11/2017 Services Impacted: Other – see description

Description of Impact

Skype for Business is experiencing a degradation of service. Users that have dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) are unable to communicate with users that have joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications do not have the problem.

Current Status

IS&T teams are actively working on this with the vendor. <