Resolved: VPN is currently unavailable from off campus for new connections.

Wednesday, November 17th, 2021

VPN is currently unavailable from off campus for new connections.

Resolved: MyPrint was unavailable for submitting print jobs.

Monday, November 15th, 2021

MyPrint was unavailable for submitting print jobs….

Update Zoom by August 22 to be ready for your next meeting

Monday, August 16th, 2021

We have some time sensitive news about our Zoom platform to share. Please be advised that on August 22nd, IS&T will require the BU community to use Zoom 5.7.4 or higher when joining internal meetings. Over the course of the past year Zoom has made some significant changes to both improve and enhance their quality…

Resolved: BU Directory is currently unavailable.

Tuesday, July 20th, 2021

BU Directory is currently unavailable….

BU PHISH ALERT: Ransomware style scam demanding Bitcoin

Wednesday, July 7th, 2021

A ransomware style phishing scam is making its way to BU inboxes. The scammer states that it has collected personal info & demands a bitcoin payment: Subject: Important Updates I am sorry to inform you that your device was compromised. I’ll explain what led to all of this. I have used a Zero Day vulnerability…

Resolved: Student Recruitment and MyBU are unavailable due to SalesForce being unavailable.

Tuesday, May 11th, 2021

Student Recruitment and MyBU are unavailable due to SalesForce being unavailable.

Resolved: Microsoft Teams is not sending communications.

Thursday, April 1st, 2021

IS&T teams have not yet identified the cause of the incident, but are investigating….

Resolved: Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services.

Monday, March 15th, 2021

Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services….

Resolved: BU VPN services are experiencing connection issues and slow response.

Wednesday, March 3rd, 2021

BU VPN services were experiencing connection issues and slow response times. Full service has been restored….

Resolved: myBU portal was having issues

Monday, February 1st, 2021

Students were unable to access the myBU portal. …