Resolved: Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.

Wednesday, January 12th, 2022

Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.

Resolved: Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.

Thursday, December 23rd, 2021

Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.

Resolved: Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)

Tuesday, December 7th, 2021

Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)…

Resolved: VPN is currently unavailable from off campus for new connections.

Wednesday, November 17th, 2021

VPN is currently unavailable from off campus for new connections.

Resolved: MyPrint was unavailable for submitting print jobs.

Monday, November 15th, 2021

MyPrint was unavailable for submitting print jobs….

Update Zoom by August 22 to be ready for your next meeting

Monday, August 16th, 2021

We have some time sensitive news about our Zoom platform to share. Please be advised that on August 22nd, IS&T will require the BU community to use Zoom 5.7.4 or higher when joining internal meetings. Over the course of the past year Zoom has made some significant changes to both improve and enhance their quality…

Resolved: BU Directory is currently unavailable.

Tuesday, July 20th, 2021

BU Directory is currently unavailable….

BU PHISH ALERT: Ransomware style scam demanding Bitcoin

Wednesday, July 7th, 2021

A ransomware style phishing scam is making its way to BU inboxes. The scammer states that it has collected personal info & demands a bitcoin payment: Subject: Important Updates I am sorry to inform you that your device was compromised. I’ll explain what led to all of this. I have used a Zero Day vulnerability…

Resolved: Student Recruitment and MyBU are unavailable due to SalesForce being unavailable.

Tuesday, May 11th, 2021

Student Recruitment and MyBU are unavailable due to SalesForce being unavailable.

Resolved: Microsoft Teams is not sending communications.

Thursday, April 1st, 2021

IS&T teams have not yet identified the cause of the incident, but are investigating….