Resolved: BUworks Central Portal and other services such as some wifi connections may be unavailable.

Tuesday, September 3rd, 2024

BUworks central portal is unavailable….

Incident: TerrierWeb Unavailable

Friday, August 16th, 2024

TerrierWeb, which provides access to Terrier Card photo uploads, and other services, is unavailable….

Resolved: FacultyLink / FacultyStaff Link Unavailable

Thursday, August 15th, 2024

Clients attempting to access FacultyLink or Faculty/Staff Link are encountering a UISCGI error message after authentication….

Resolved Guest WiFi: Intermittent Connectivity

Friday, August 9th, 2024

Connectivity to the Guest WiFi was intermittently unavailable….

Resolved: Microsoft Teams Images not loading

Tuesday, August 6th, 2024

Some users were unable to send or receive images in Microsoft Teams. Users might receive the error message ‘Failed to open an image’….

Resolved: Wireless Network Issue Affecting Graduation Housing

Friday, August 2nd, 2024

Wireless Network Issue Affecting Graduation Housing. …

IS&T Welcomes Chris Sedore to Boston University

Thursday, August 1st, 2024

On August 1, Chris Sedore assumes the role of Vice President of Information Services & Technology and Chief Information Officer at Boston University.  He will oversee a staff of over 400, shaping BU’s digital operations and guiding teams across both the Charles River and Medical Campuses. Chris joins us from Tufts University, where he managed…

Resolved: Active Directory Sync Issue Affecting Access to Some BU Services

Wednesday, July 31st, 2024

Active Directory Sync Issue Affecting Access to Some BU Services

Resolved: Broadcast email outage.

Monday, July 29th, 2024

Broadcast email outage….

Resolved: Due to an Active Directory sync issue, signing into some BU services are currently unavailable.

Friday, July 26th, 2024

Cisco Finesse portal outage. IS&T is currently working with the vendor….