Resolved: Office 365 was experiencing a service disruption.

Monday, September 28th, 2020

Users were unable to access multiple Microsoft 365 services….

Resolved: Students received yellow badges in error.

Monday, September 28th, 2020

Many students reported erroneously receiving yellow badges….

Resolved: Some people are receiving emails from BUying (Ariba) that are not actual purchase orders.

Thursday, September 24th, 2020

Some people are receiving emails from BUying (Ariba) that are not actual purchase orders….

Resolved: BUying (Ariba) sent out some purchase order emails that were not valid

Friday, September 18th, 2020

Some people were receiving emails from BUying (Ariba) that are not actual purchase orders. The emails have stopped and service has been restored to normal operations….

Legacy BU Linux File Transfer Protocol (FTP) service point to be decommissioned 10/1

Friday, September 18th, 2020

Effective Thursday October 1, BU Linux 5 FTP service point “linst.bu.edu” will retired.  The decommissioning of this service point is part of a larger initiative to retire legacy Andrew File System (AFS) components at BU. A recent activity review shows this service point to be unused and anticipate not impact from this change.  Current package…

Resolved: MyMedia (Kaltura) is currently unavailable

Thursday, September 17th, 2020

MyMedia (Kaltura) was temporarily unavailable. Full service has been restored….

Resolved: Google is reporting an issue with Google Drive.

Tuesday, September 15th, 2020

Google is reporting an issue with access to Google Drive.

Resolved: Blackboard Learn: Intermittent Login Issues Reported By Some People

Tuesday, September 15th, 2020

Some people are seeing intermittent login issues with Blackboard Learn….

Incident: MyMedia (Kaltura) Service degradation

Thursday, September 10th, 2020

Clients are reporting that error messages are appearing within MyMedia (https://mymedia.bu.edu/)….

Resolved: Pronto (web version) experiencing a service disruption

Thursday, September 10th, 2020

Clients of Pronto via the Web were experiencing a variety of error messages and time outs….