Resolved: Degree Advice Unavailable

Thursday, July 14th, 2022

Degree Advice was unavailable for a period of about 75 minutes….

Resolved: Links Unavailable

Tuesday, July 12th, 2022

The Links were unavailable based on an overnight update. Clients attempting to access the Links encountered an Internal Server error after login….

Transitioning how IP addresses are assigned – Beginning Sunday 7/3

Friday, July 1st, 2022

As part of our continuing effort to improve wireless service across Boston University, we will change the way Internet Protocol (IP) addresses get assigned to wireless devices on campus. Effective Sunday, July 3, 2022, IS&T will transition the process of assigning IP addresses on Wi-Fi from public IP addresses to private IP. This process is…

Resolved: Intermittent VPN Error – CSRF Message

Tuesday, June 21st, 2022

Some clients were encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect….

Resolved: IST-MSSQL.bu.edu is unavailable. All SQL Server database are affected.

Tuesday, June 21st, 2022

IST-MSSQL.bu.edu is unavailable. All SQL Server database are affected.

Resolved: Wireless network is unavailable on the BU Medical Campus.

Tuesday, June 7th, 2022

Wireless network is unavailable on the BU Medical Campus.

Resolved: All websites on Sites.bu.edu Receiving Invalid Certificate Error

Thursday, June 2nd, 2022

All sites located on sites.bu.edu were returning invalid certificate errors….

Resolved: MyPrint Release Station Authentication Issues

Wednesday, June 1st, 2022

Due to scheduled maintenance impacting Convenience points, MyPrint release stations were encountering an issue where students were unable to authenticate using their Terrier Cards, or by manually typing their BU Kerberos through the touchpad….

Resolved: Intermittent VPN Error – CSRF Message

Wednesday, June 1st, 2022

Some clients were encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect….

Resolved: Shibboleth logins were not working.

Tuesday, May 24th, 2022

Shibboleth was down for oncampus clients. This affected their ability to reach Blackboard, VPN, BU Works, and other sites….